Twitch Streamers Are Outraged Over Unban Request Feature

by in Entertainment | Oct, 1st 2020

These days, it’s one step forward and two steps back for Twitch, isn’t it? They recently announced great features like a music library without DMCA threats hanging over it. There’s also Twitch Versus as an esports platform. For every good decision, we see a few remarkably bad takes. Fine examples of this are the intrusive mid-roll ads, and now the new Twitch Unban Request feature! Are you excited for the people you banned to be able to come back into your life and request a second chance? If you accidentally ban someone or ban them for a lark, it’s easy to unban them. It’s literally the “/unban” command.

Unbanning Is Easy, Honest

If you want someone out of your stream, it’s the easiest thing in the world to do that. Why add an unban request feature? In nine out of 10 bans, it’s someone who broke the rules or in some way deserved it. Sure, most of your Twitch streamers are decent folks just hanging out and having a good time, but sometimes, a ban is called for. It could be someone harassing you, dropping racial slurs, or trying to get you to buy bots/hacks. This is, without a doubt, a very controversial feature for many Twitch streamers.

Essentially, “Mod View” now has a tab for “Unban Requests.” Someone you or your mods banned can now get in touch to try and request you unban them. This was revealed yesterday on Twitter, and sure there are wrongly banned people, that’s not what this is going to be used for, and we all know it. While Twitch is awesome, there is a pure cesspool of garbage viewers who harass streamers for reasons. A former Twitch employee, retr0ali’s response was, “I can’t wait to get harassed in my unban requests,” and we have a feeling that’s a sentiment shared across the board.

There’s no moderation of these requests, it seems, either. The people who you banned for swearing at you, sending death threats, or harassing you for your gender can keep doing the same toxic thing that got them in trouble in the first place. Though Twitch clarifies this by saying people can’t spam the system and will only be permitted one unban request. Sure, that helps a bit, but it’s a feature that wasn’t truthfully needed in the first place.

The response was pretty mixed. The biggest argument for people upset is, “Then don’t look at them lol.” Or maybe people shouldn’t be awful, miserable people online, behind the blanket of anonymity? If this is a system you could/can opt-out of, that would be terrific. Some people might see this as a great idea, but more streamers than not seem to think it’s a rubbish idea.

When someone is banned, more often than not, it’s for a good reason. It’s easy to unban someone you regret banning, and some streamers have their own unban request form. This is a system put in place that nobody needed, and nobody asked for it. Yet here it is, causing an outrage. Perhaps with enough feedback, they’ll change or remove it. But where do you stand? A good idea, or an awful one? Be sure to let us know!


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