Amazon Responds To New World 3090 Graphics Card Issues

by in General | Jul, 22nd 2021

Yesterday, we were hearing that New World players with a 3090 Graphics Card were having major issues. What kind of issues? Slow down? Graphical glitches? No, it’s much worse. People are talking about how their 3090 completely bricked after loading the game, or simply going into the game settings. It’s not an isolated issue though, because several people have come out with these problems. Some have suggested it had something to do with power spikes and overheating, caused by uncapped framerates in the menus. Until now, Amazon has been quiet about this.

Amazon’s Statement

According to Amazon, there were a “few reports” of people’s high-powered graphics card issues related to New World. They also announced a patch that will cap the framerate on the game’s menus. Hopefully, it will stop these problems from happening, but it’s a shame to hear about this kind of thing in the first place. To spend roughly 1500 dollars (if not more), only to have your card brick out and be useless? That’s terribly unfortunate.

Yesterday afternoon, Amazon made a statement on Twitter:

“New World makes standard DirectX calls as provided by the Windows API. We have seen no indication of widespread issues with 3090s, either in the beta or during our many months of alpha testing,” the statement continues. The New World closed beta is safe to play. In order to further reassure players, we will implement a patch today that caps frames per second on our menu screen. We’re grateful for the support New World is receiving from players around the world, and will keep listening to their feedback throughout beta and beyond.”

There are users in the thread responding though, saying things like these issues with the Graphics Card in New World were reportedly happening in the Alpha, and it was happening during the Beta with nothing being done about it. Some with other cards (such as the 2080 super) reported very high temperatures. Whether or not it’s actually something on Amazon’s end, we’ll have to see. Others have said it was thanks to the shoddy design of the 3090, but that’s conjecture. If this story develops further, we’ll be sure to keep you up to date.


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