How to Fix MTG Arena Install Bug from New Update

by in Magic: The Gathering Arena | Jul, 26th 2019

Update version 0.17 for Magic: The Gathering Arena dropped yesterday, Thursday, July 25 and offered a massive set of patch notes for all of the changes and additions. These changes include the usual bug fixes, the start of the Plane-cation limited time event, and the expected store changes. Unfortunately, however, the patch also brought with it a new MTG Arena install bug.

MTG Arena Install Bug Explained

What players certainly didn’t expect to happen when the update arrived is begin having new, insane performance issues on top of what was already happening in the game currently. The worst of these is not being able to play the game at all due to the MTG Arena install bug affecting some players.

The MTG Arena install bug is a new one that we haven’t seen happen in the game before. Essentially, the update works as before. The player needs to download the update client and reinstall the game entirely as before. That part hasn’t changed (though it will be in future updates) but when players try to install, the game won’t work.

Even if the player is able to successfully download and install the update, some players aren’t able to actually boot up the game properly and play it. As such, Wizards of the Coast has acknowledged this issue is happening and has issued a fix for it through the forums that will, hopefully, get you into the game.

How to Fix the MTG Arena Install Bug

To begin fixing your game, this is what you need to do. First and foremost, you are going to want to confirm that you have tried to download and install the new update, and it isn’t working. Once you are at this point, here are the steps that you need to take in order to get the game running again.

The first step is to download the .msi file for the game, which you can find at this link here, as provided by Wizards of the Coast on the official forums for the game. Once you have completely downloaded that file right there, don’t worry about trying to open it as we have a different step coming up next instead.

The second step for this MTG Arena install bug fix is that you are going to want to open up the Command Prompt window on your PC. If you aren’t familiar with opening that up, the best way to do so is open up the search window on your desktop and search for the Command Prompt program.

MTG Arena Install Bug Command Prompt Example

An example of what the command prompt looks like when opened for those of you who may not be familiar

Open the Command Prompt program up and you will see a place where you can type something. Typing the correct program name will execute (open up) that program on your computer. What you need to type in the Command Prompt window is very specific so be sure to copy the following command line exactly:

msiexec /i


When you do this correctly, you will have a new window that should open up on your computer. It should be called something like the MTG Arena Setup Wizard or something similar to that. If you don’t see it appear, then double-check that you typed the right info into the Command Prompt program.

The setup wizard will be like an old-fashioned installer of sorts so all you need to do is hit next on the screen and follow the prompts that the program gives you. What you will want to do is install the program manually this way. Once you are completely done with this setup, you should be good to go.

From there, you are going to want to test and make sure that the game is running properly now on your computer. You will want to select the MTGA.exe file and open it up to run the game. This solution should make it so that the game does open up for you upon completing these steps.

But there is still the chance that an issue may appear that you might have that could keep the game from opening up regardless. If this problem continues for you, be sure to head over to the support ticket link that you can find right here. There, you will be able to submit a request for Wizards of the Coast to view the problem you’re having.

However, it is worth noting that Wizards of the Coast does state that if you do encounter any issues with this solution, it might not be able to provide any additional assistance. If you do find yourself in this situation, though, it’s worth trying anyways to see if there is a fix for your issues.

Why This Shouldn’t Be an Issue in the Future

Thankfully, this issue shouldn’t be a problem after this update for most future patches. That’s because, though the update brought with it some new problems for players, it does also lay the foundation for making future patches much easier to install than this.

From now on, you will no longer be required to download and reinstall the entire client when you are trying to update Magic: The Gathering Arena. Instead, future updates for the game will only require players to download the specific changes that are in that particular patch version.

However, that doesn’t mean that this is the case for all patches. There is still the possibility that a future update could require the full client to be downloaded again like, perhaps, when the game launches out of open beta and as a full release. In the event that this does happen, Wizards of the Coast will make sure to notify players ahead of time so they are prepared.

The update also brought with it the ability to download certain game assets prior to the release of future updates. These assets can download for you in the background of the game while you are playing it. This is a benefit to players since it should reduce the file size and time required to update the game when the full update is available.

For this to work, you do need to be logged into the game before the assets will begin to download for you. There are also some visual improvements to the game launcher that came with the update.

The MTG Arena Install Bug Isn’t the Only Bug

It is worth noting, though, that even if you are able to get into the game and experience the latest update, be prepared for the possible new bugs that await you beyond this MTG Arena install bug. This bug isn’t the only one that appeared alongside the most recent update on July 25.

Players are now experiencing other game-breaking bugs like being unable to play land cards in matches, having the game freeze up for them when trying to give up because of that bug, being unable to attack, and so on. Keep an eye out, because there appear to be more problems potentially on the horizon.

Unlike this particular bug, though, Wizard of the Coast hasn’t acknowledged these bugs and, therefore, hasn’t provided a fix for them either. As such, if you do end up experiencing these bugs once you are able to get into the game, be sure to submit a request at the above link so that the developer is made aware of the problems.

For more fixes and solutions for the rampant issues that are plaguing users, be sure to stay tuned right here for any future announcements and patches.


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